Mystery Grab Bag

• How strong are the fragrances?

Every person is different when it comes to sensitivity to fragrances. We load our melts with the maximum amount of fragrance oil the wax can hold, because we want you to get the most out of each melt. The intensity of the fragrance can be controlled by starting with just one square and going from there.

• What ingredients are in your melts?

All-natural 100% soy wax, phthalate-free and paraben-free essential oil-infused fragrance oil, dye

• Are these safe to use around pets and children?

Yes, these are safe to be used around pets and children! As with many things, it is important to ensure they are being used for the intended purposes. The Melting Mom takes pride in providing melts with natural ingredients so that you can feel at ease with them in your home!

• Why does one of my containers have white areas that almost look like snowflakes in it? Is it bad?

Not at all! This is called "frosting" and does not impact the quality of the wax melt. Soy wax is known for frosting, which is why many candle and wax makers use paraffin in their product to give it a more desirable look. However, The Melting Mom is very adamant about providing the safest product which means NO PARAFFIN.

• Shipping

All orders are shipped from Bargersville, Indiana within 1-3 business days after being placed.

• Returns & Replacements

If you are not happy with your purchase, please contact us via email at themeltingmom@yahoo.com (M-F, 9am-5pm EST) and we will do whatever we can to ensure you are 100% satisfied with your order.